European Digital Rights, ARTICLE 19, Free Software Foundation Europe (FSFE), Gesellschaft für Freiheitsrechte e.V., Vrijschrift.org, and Homo Digitalis filed a formal complaint against Alphabet Inc. under the Digital Markets Act (DMA) before the European Commission.
Despite the DMA’s clear gatekeeper rules:
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On Android, users still cannot truly uninstall Google’s pre-installed apps; they can only disable them, which leaves them on the device. Yet Alphabet misleads users by claiming this is the same as removing an app. It is not.
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The disable option is buried deep in the settings and, when users do find it, Android displays vague and intimidating warnings that discourage them from switching to alternative apps, making it harder to move away from Google’s ecosystem.
We are facing a textbook case of deceptive design, which restricts user choice and reinforces Alphabet’s gatekeeper position.
With our complaint, we call on the European Commission to investigate Alphabet’s practices and order the company to fully respect end-user rights under the DMA.
You can read our complaint on EDRi’s website here.